Privacy Policy

At Snap The Moment, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our photo booth services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect only the information necessary to provide our services efficiently. This includes:

A. Personal Information

When you use our kiosk, we may collect the following information:

• Photo Data: The photos you take at our kiosk, along with any customizations (filters, frames, text) you add.

B. Non-Personal Information

We may collect non-personal information about how the kiosk is used, such as:

• Session Information: Time and date of your session, duration, and technical data about your interaction with the kiosk.
• Device Information: Information about the device used to access our services, including IP address (if relevant for digital delivery), browser type, and operating system.

2. How We Use Your Information

We use the information we collect to provide and improve our services. Specifically, we use your data for the following purposes:

A. Service Delivery

• Photo Printing and Customization: To process and print the photos you capture at our kiosk.

B. Customer Support

• Issue Resolution: To contact you in case of any issues or requests related to your photo session or delivery.

C. Legal Compliance

• Compliance with Law: We may use or disclose your information when necessary to comply with applicable laws or legal obligations.

3. Sharing Your Information

We do not sell, trade, or otherwise share your personal information with third parties except as described below:

A. Service Providers

We may share your data with trusted service providers who help us deliver services (RazorPay) and process transactions. These providers are contractually obligated to protect your data and use it only as necessary to deliver services on our behalf.

B. Legal Obligations

We may disclose your personal information if required by law, such as in response to a court order, subpoena, or legal process, or to protect our rights or the rights of others.

4. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to safeguard it:

• Encryption: Personal data such as your email and phone number may be encrypted to protect it from unauthorized access.
• Limited Access: Only authorized personnel have access to your information, and they are required to maintain its confidentiality.
• Temporary Storage: Photos are temporarily stored for processing purposes and deleted after delivery or within a short period unless otherwise requested by the user.

While we strive to protect your personal information, please note that no method of transmission over the internet or electronic storage is 100% secure. By using our services, you acknowledge and accept the inherent risks associated with digital data.

5. Retention of Data

We only retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Specifically:

• Photos: Photos taken at our kiosk are stored temporarily for the purpose of printing or digital delivery. Once the service is completed (i.e., after the photo has been printed), the photos are deleted from our system within 24 hours.
• Contact Information: Your email or phone number is used solely for the delivery of your digital photos and is not stored after the completion of the service, unless you consent to further communication (e.g., for marketing purposes).

6. Your Rights

You have the following rights concerning your personal data:

A. Access

You have the right to request a copy of the personal data we hold about you.

B. Correction

You may request that we correct or update any inaccurate or incomplete personal information we have about you.

C. Deletion

You can request the deletion of your personal data in certain circumstances, such as if it is no longer necessary for us to retain it for the purposes described in this policy.

D. Withdrawal of Consent

If you have provided consent to receive marketing or promotional communications from us, you can withdraw this consent at any time by contacting us at snapandramen@gmail.com.

To exercise these rights, please contact us at the provided contact information below.

7. Third-Party Links

Our services may include links to third-party websites, such as for payment processing. These third-party sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of these sites before providing any personal information.

8. Children's Privacy

Our services are not directed toward individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal data from someone under the age of 18, we will delete the information as soon as possible. If you believe we have collected such data, please contact us at snapandramen@gmail.com.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. Any changes to this policy will be posted on our website or at the kiosk, and the date of the most recent update will be noted at the bottom of the policy.

Last Updated: 01-03-2025